UPDATE: Wanna reminder of how far we've come? Try this on for size.

The haircuts and the quality of the projection slides are almost as painful as the content. How come 1997 looks so much like the 80s?

UPDATE: In response to Aziz's (understandable) confusion over an aspect of this and how it meshes/clashes with how the Mac is supposed to be a platform for creative types:

There's a schism between two different types of "creativity". A lot of people assume that the creativity that Apple fosters is the kind of "creativity" that leads people to mod their cases and skin their OS, or choose a colored faceplate (supplied by the company) to put on the front of their computer to reflect their "personal taste". It's really not the same thing.

What Apple's design ethos is is that the interface fades away into the background, because what you're creating is the media that comes out of apps like iMovie and iPhoto, not the tweaks of the environment around it. Anyone can apply a skin someone created; but what comes out of the iLife apps, by definition, can't be done by anybody but the individual running them. To borrow the "car" metaphor, many people sink hundreds of hours and thousands of dollars into adding spoilers and decals and stereo equipment to their cars, whereas I would prefer to spend that time and money driving to Alaska.

With that in mind, it ought to make more sense that the customization options of Mac OS X are more limited than in Windows—because you're supposed to not have to think about the interface. It gets out of your way. People who fixate on the twiddly details of the interface and spend hours trying to make it behave like Windows does, like this article's author apparently did, are bound to be stymied and then they'll complain about things like Word not having a "File > Delete" menu option. If he were a Mac user, and used to the idea that file operations are supposed to take place in the Finder and not in random applications, he wouldn't have been so surprised by this.

"Lots of shortcuts" is not a good solution for a complicated system. Simple and obvious interface design is. Unfortunately, that's a hard sell to someone who's used to his trusty collection of shortcuts.

A Python-programming friend of mine often chants "TIMTOWTDI Must Die!" (There Is More Than One Way To Do It.) Yeah, it makes things less flexible to give you fewer ways into some action. But it also means you spend less time thinking about it and more time thinking about getting work done.